SEO report of customerserviceuniversity.com
Customer Service University, Training Video Programs, Customer ...
www.customerserviceuniversity.com/
Customer Service training, customer service videos, customer service programs, training videos, workshops and seminars for every level. Learn how to take ...
Tasks
- Make the site mobile device friendly.
- Select one version of your site as main and make a redirect from other versions to that one.
- Avoid using deprecated HTML tags.
- Implement the viewport meta tag.
- Use "H" tags.
SEO
URL
Domain : www.customerserviceuniversity.com/
Character length : 34
Title
Customer Service University, Training Video Programs, Customer Service Training, Disc Profiles, Facilitation, Training Products
Description
Customer Service training, customer service videos, customer service programs, training videos, workshops and seminars for every level. Learn how to take Customer Service beyond tradition. Customized trainings in customer service, sales, management, communication, team building and leadership. Training products - DISC profiles, online assessments, personal profile systems, facilitator's guides, training kits, training videos, The Guest, Give Em the Pickle, It's a Dog's World and many more customer service training videos. For the training company that comes to you, call 800-575-4001.
Keywords (meta keywords)
customer service, service, customer service training, training videos, Customer Service Training, Training Videos, Customer Serivce Programs, Disc Profiles, Customer Service Training Videos, Training
Error! Using “meta keywords” is meaningless in a while.
Error! Using “meta keywords” is meaningless in a while.
Open Graph Protocol
Error! The website does not use the OG (Open Graph) protocol.
Dublin Core
Dublin Core is not used
Underscores in the URLs
Error! Hyphen (-) is a better solution than underscore (_) in the URLs
- http://www.customerserviceuniversity.com/.. /navigation.html ("Site Navigation")
- http://www.customerserviceuniversity.com/video_alphabetical.html ("Video Programs By Title")
- http://www.customerserviceuniversity.com/video_topics.html ("Video Programs By Topic")
- http://www.customerserviceuniversity.com/its_ok_to_be_the_boss.html
- http://www.customerserviceuniversity.com/sam_glenn_attitude.html
- http://www.customerserviceuniversity.com/diversity_face_to_face.html
- http://www.customerserviceuniversity.com/video_alphabetical.html ("Video Programs By Title")
- http://www.customerserviceuniversity.com/video_topics.html ("Video Programs By Topic")
- Expand
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
The robots.txt file is missing!
Social
Social Engagement
No info found.
Content
Doctype
Missing doctype element
Encoding
Perfect! The character encoding is set: ISO-8859-1.
Language
Error! No language localization is found.
Title
Customer Service University, Training Video Programs, Customer Service Training, Disc Profiles, Facilitation, Training Products
Character length : 127
Improve! The website address (title) should be between 10 and 70 characters in length.
Character length : 127
Improve! The website address (title) should be between 10 and 70 characters in length.
Text / HTML ratio
Ratio : 3%
Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Headings
| H1 | H2 | H3 | H4 | H5 | H6 |
|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 |
No "H" tags found
Heading structure in the source code
Word cloud
- programs4
- video4
- topic3
- title3
- disc3
- products3
- customer2
- university2
- credits2
- epic2
- service2
- videos2
Keyword matrix
| word | title | descriptions | heading |
|---|---|---|---|
| programs | |||
| video | |||
| topic | |||
| title | |||
| disc | |||
| products |
Two Word cloud
- video programs4
- disc products2
Three Word cloud
- video programs by title2
404 Page
The website has no standard 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 12 images on this web page.
Alternate attributes for the following 1 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Alternate attributes for the following 1 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Technologies
Mobile optimization
Error! This website is not optimized for mobile devices... It is optimized for devices which have at least 834px wide display!
Deprecated HTML elements
Error! Deprecated HTML tags are used on this webpage. You should improve your website.
| Deprecated HTML tags | Occurrences |
|---|---|
| <font> | 24 |
Redirection (www / not www)
Error! The web address is accessible with and without www!
Deprecated HTML elements
Error! Deprecated HTML tags are used on this webpage. You should improve your website.
| Deprecated HTML tags | Occurrences |
|---|---|
| <font> | 24 |
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.
Speed test
Server response time
The server response time is fast enough.
Loading time
1,880 ms
Table layout
Error! Avoid using nested tables!
Number of HTTP resources
12
Number of source domains
2
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files
List of render blocking javascript files
- http://www.customerserviceuniversity.com/menumachine/menumachine2.js
Speed test – Javascript
Javascript
Good! Just a few javascript files are detected on the website.
File size of all javascript files combined
59.87KB
Javascript minifying
You can save 975B (15% compression) on the analysed URL by minifying the javascript files.
Speed test – CSS
CSS
Good! Just a few CSS files are used on this website.
File size of all css files combined
0.00
CSS minifying
Great! The CSS elements are minified.
Speed test – Compression
Uncompressed size of the of the HTML
12.14KB
Gzip compression
Your site uses compression.
Speed test – Browser cache
Number of static resources (image, JS, CSS)
10
Browser cache
The browser cache is set correctly for all elements.
Speed test – Images
File size of all images combined
77.68KB
Image optimisation
You can save 30.9KB (42% compression) by optimising the images below:
- By lossless compressing the http://www.customerserviceuniversity.com/images/header_800.jpg you can save 12KB (31%) data.
- By lossless compressing the http://www.customerserviceuniversity.com/.. /everything_disc_box_150.jpg you can save 8KB (67%) data.
- By lossless compressing the http://www.customerserviceuniversity.com/.. /Wiley_Authorized_Partner.jpg you can save 5.2KB (66%) data.
- By lossless compressing the http://www.customerserviceuniversity.com/.. /core_profiles_150.jpg you can save 4.6KB (46%) data.
- By lossless compressing the http://www.customerserviceuniversity.com/images/sam_logo.jpg you can save 1.1KB (21%) data.
Links
We found a total of 17 different links.
Internal links: 17
Internal links: 17
External links:
| Link text (anchor) | Link strength |
|---|
Internal links:
Website security
IP
45.33.10.198
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Good! We have not found any unencrypted email addresses.
Sites on same ip
Icons
Favicon
Error! No favicon is found. Using favicon helps to build a better brand quicker.
Typos
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